WHAT I DO
I'm Nathan/Nate. I'm a team-oriented professional with a passion for building lasting client relationships and constant innovation
GRAPHIC & TEXTILE DESIGN
I specialise in graphic design for apparel, but am also well versed in crafting materials for print and the web.
CLIENT MANAGEMENT
I have extensive experience in providing premium service to both SMB and enterprise clients.
EDUCATION & EXPERIENCE
Enterprise Support Advocate - Hootsuite
Enterprise Support Advocate (2020-Present)
Customer Support Advocate (2019)Hootsuite has been where I've re-discovered my passion for influencing change, not just assisting customers on a day-to-day basis, but also spearheading initiatives to continue to #buildabetterway.
I've continued to develop my communicative and leadership skills on the Support Team, consistently meeting (and exceeding) my KPIs, while picking up independent development projects along the way.Administrative Assistant/Designer/Apprentice Screenprinter - Coastal Reign Printing
April 2018 - January 2019
Coastal Reign are a clothing printing company and are one of the only online companies that doesn't require payment before placing an order. Until an expert has viewed your order, created print ready files, and vetted your project, our customers won't have to pay a cent.
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At Coastal Reign I juggled a number of different duties, including screenprinting and heat transfer onto a variety of clothing, providing concierge service to premium clientele, as well as helping to design, edit and schedule customers logos and artworks for production.
Canadian Account Manager - Alliance Mercantile Incorporated dba Boardroom Custom Clothing
October 2017 - April 2018
Boardroom Custom Clothing has been in the industry for over twenty years, and has produced custom products such as polos, jackets and uniforms for notable brands such as McDonald's, Tesla, BMW and Coca-Cola. My role at Boardroom consisted of assisting customers through the ordering process, producing virtual mockups for both inspiration and approval purposes and providing my expertise on garment decoration.
Screen Printing Graphic Coordinator/Account Manager - Stitches Creation
October 2016 - June 2017
Stitches Creations is Western Canada's largest garment decorator, specialising in embroidery and more recently, screen-printing and heat transfer.
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In my role at Stitches, I helped to design, edit and output graphics and corporate logos to be printed on a wide array of garments and textiles in our relatively new screen printing department.
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In addition, I was able to help both corporate and private users bring an idea from a piece of paper to a shirt, a bag or anything else we can screen-print on, using my knowledge of inks, fabrics and decorating methods to achieve the best possible results.
Operations Coordinator -
Pocket Porter Technologies IncJuly 2016 - September 2016
Porter is a web and app-based (iOS) concierge platform linking clients with requirements such as cleaning services, moving/packing services, grocery shoppers and handymen with everyday people willing to meet their needs.
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My role as operations coordinator was to work with internal staff (Porters, the CEO) and external clients to schedule, oversee and respond to summons requests. In addition, another role I had was to analyse job data and liaise with the app development team to determine what features should be included in the app.
Freelance Graphic Designer - KP Designs
2015 - Present
KP Designs is my one-man design consultancy. Through it, I've been specialising in textiles design (sporting uniforms) and web media (webpage/Facebook page), as well as designing logos, business cards and pamphlets upon request.
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I currently still work as a design consultant for Uncommon, a marketing firm based in Sydney, Australia.
Ultimate Frisbee New South Wales
2010-2015
UFNSW is the governing body of all disc sports within NSW. It's here I got my feet wet in terms of designing/creating materials such as pamphlets, uniforms and posters, as well as learning the ropes of social media management.
Roles included: Universities Officer ('10-'12), President ('12-'14), State Development Officer ('14-'15)Team Leader - NYCD Group Marketing
2013-2014
NYCD is a sales and results driven business, where I learnt a lot on how the right approach can make an immediate and lasting impact on a client. The cosmopolitan nature of the workplace helped give me a firm grounding in what it takes to be successful at an interpersonal and professional level.
Macquarie University
BA Linguistics and Japanese, 2007-2011
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Studying the finer points of the Japanese language in addition to how linguistics shapes our world through lexicon, morphology and phonology.
Activities: Varsity Ultimate Frisbee Team ('08-'13), Ultimate Frisbee Club President ('08-'12)Some Feedback from Clients!
"It was a real pleasure dealing with you. Your customer services and communication has always been so good! I really appreciate all your help!"
- Jackie, Aloha Kai Apparel
"Just wanted to let you know that Nathan has been really great to deal [with], he's been a huge help regarding the Red Truck product, answering my many questions and all in all just dealing with me."
- Carly, Leading Chase Investments
"I just want to say thank you for this. I appreciate the great customer service!"
- Alannah, Gilbys Threads
"I really appreciate your transparency and professionalism. You accommodated and met all of our needs with such grace and good spirit and I do hope to work with you again.
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Big thanks to you again, Nathan!"
- Chari
"Thanks so much Nathan for being so speedy creating the design and responding to design changes, as well as accommodating the name change. Your professionalism and quality of work was excellent.
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It was a pleasure!"
- Katalin
Featured design
Koi Ultimate - Vancouver Womens' Ultimate Club
With my partner now playing for her first ever club team here in Vancouver, I wanted to make sure she had something awesome to play in. After a little bit of work, this is the result!
GET IN TOUCH
knyfepartydesigns@
gmail.com nathan.siangkai.wong@
gmail.com OR... LEAVE A MESSAGE
Copyright 2015